Streamline, Automate & Optimise Your Business Processes with AI-Powered Workflow Automation

Businesses spend too much time on repetitive tasks, leading to wasted resources, human errors, and operational bottlenecks. Workflow Automation helps eliminate these inefficiencies by seamlessly integrating AI-driven automation into daily business processes.

Unlike our AI Consulting service, which involves a full business process audit, our Workflow Automation service is laser-focused on specific workflows that clients explicitly want to automate. We ask key questions to fully understand the process, then build an AI-powered automation solution that saves time, reduces manual work, and improves accuracy.

Our solutions integrate with leading automation tools such as Make, Zapier, n8n, Google Sheets/AirTable, and ChatGPT to create fully customised, scalable automation workflows.

Why Choose Workflow Automation?

Manually handling business processes slows down operations and introduces errors. AI-driven workflow automation optimises efficiency by:
✅ Eliminating time-consuming manual tasks
✅ Ensuring data flows seamlessly between apps & platforms
✅ Reducing errors & improving accuracy
✅ Automating email, CRM, lead tracking, and reporting workflows
✅ Operating 24/7 without human intervention

How Workflow Automation Works

1️⃣ Understanding the Workflow – We ask a series of targeted questions to understand the process you want to automate.
2️⃣ Mapping Out the Automation Process – We identify the best AI & automation tools to streamline the workflow.
3️⃣ Building AI-Powered Automation – We develop an automated system using Make, Zapier, n8n, AirTable, Google Sheets, ChatGPT, and other tools.
4️⃣ Testing & Optimisation – We run real-world tests, optimise workflow performance, and ensure smooth integration.
5️⃣ Deployment & Support – We launch the automation and provide ongoing monitoring & updates to keep it running efficiently.

Core Features of Workflow Automation

🔹 AI-Powered Process Automation

• Automate repetitive workflows across departments.

• AI-powered decision-making to categorise, analyse, and act on incoming data.

• Real-time tracking & reporting of automated workflows.

🔹 CRM & Data Flow Automation

• AI automatically inputs new data into CRMs, databases, or spreadsheets.

• Example: Email to CRM Record Flow
  ✅ Challenge: A Bangkok-based law firm manually entered client emails & social media inquiries into their CRM as a new entry/client.
  ✅ Solution: AI automation captured inbound emails & social DMs, analysed them and created new client records in the CRM, if it was deemed to be a potential client inquiry.
  ✅ Impact: Eliminated manual data entry, reduced human errors, and improved response time.

🔹 AI-Driven Email & Messaging Automation

• AI analyses inbound emails, chats, and messages, triggering automated responses or actions.

• Automated email & WhatsApp campaigns triggered by customer interactions.

• Example: AI-Optimised Google Review Funnel
  ✅ Challenge: A Bangkok-based tour company wanted to increase positive Google Reviews but filter out negative reviews.
  ✅ Solution:

  • Up to 5 automated email requests are sent to past customers as part of an email funnel system.

  • If the rating was 4 or 5 stars, the review was auto-published to Google.

  • If 1-3 stars, feedback was sent to customer support for review.
    ✅ Impact: Increased positive Google Reviews, improved customer service insights, and reduced negative online reputation risks.

🔹 AI-Assisted Reporting & Business Intelligence

• AI gathers and processes business data to generate real-time reports.

• Automates data collection & analysis for sales, finance, HR, and operations.

• Dashboards & notifications to monitor performance & flag issues.

Real-World Use Cases for Workflow Automation

📌 Automating Email-to-CRM Data Entry for a Law Firm

🔹 Challenge: A law firm manually processed hundreds of client emails & DMs, leading to delays & errors.
✅ Solution: AI-driven automation captured emails, extracted relevant details, and automatically updated the CRM.
🔹 Impact: Eliminated manual data entry, improved client response times, and increased team efficiency.

📌 AI-Driven Customer Review Funnel for a Tour Company

🔹 Challenge: The company needed more Google reviews but wanted to filter out bad ones.
✅ Solution: AI-powered email & WhatsApp automation:

• Sent up to 5 review request emails (or until they unsubscribed).

• If rating 4 or 5 stars, AI auto-published the review to Google.

• If 1-3 stars, feedback was sent to customer support for action.
  🔹 Impact: Increased Google Review count, improved customer satisfaction tracking, and protect brand reputation.

📌 AI Workflow Automation for Sales & Marketing Teams

🔹 Challenge: A company wanted to automate lead follow-ups from Facebook Ads.
✅ Solution:

• AI captured leads from Meta Ads and added them to Airtable.

• A triggered WhatsApp chatbot engaged leads within seconds.

• AI scheduled appointments with sales teams based on customer responses.
  🔹 Impact: Increased lead conversion rates, reduced manual workload, and improved sales efficiency.

Who is Workflow Automation For?

Thaiger AI’s Workflow Automation service is ideal for businesses that need to streamline specific processes without a full AI audit.

✔️ Law Firms & Legal Services – Automate email intake, contract creation, and case tracking.
✔️ E-Commerce & Retail – AI-driven order management, customer service automation, and CRM updates.
✔️ Marketing & Sales Teams – Lead generation, email follow-ups, and CRM integrations.
✔️ Real Estate & Property Agencies – AI-driven lead engagement, booking automation, and follow-up reminders.
✔️ HR & Finance Departments – Employee onboarding automation, invoice processing, and payroll workflows.
✔️ Customer Support Teams – AI chatbots, ticket automation, and knowledge base integrations.

Pricing & Plans

We offer fully customised workflow automation solutions based on your specific needs:

📌 Basic Plan – Single workflow automation for a specific business process.
📌 Growth Plan – Multi-step workflow automation with AI enhancements.
📌 Enterprise Plan – Fully integrated AI-powered automation ecosystem.

💬 Let’s discuss your workflow automation needs and create a solution that saves you time & money.

Ready to Automate Your Workflows?

🚀 Save time, reduce errors, and scale your business operations effortlessly.
📅 Book a Free Workflow Automation Consultation Today!

Next Steps

With the foundational service page content in place, we can later enhance it by adding:
📌 Live automation demos showcasing AI workflow solutions.
📌 Client case study videos demonstrating real-world impact.
📌 Interactive dashboard for workflow tracking.
📌 Testimonials from businesses benefiting from workflow automation.