Automate & Enhance Your Customer Interactions with AI-Powered Voice Calling
Traditional phone support and telesales teams struggle with inefficiencies—long wait times, missed calls, and high labour costs. Thaiger AI’s AI Voice Calling service revolutionises inbound and outbound calls by integrating AI-powered voice systems that sound natural, engage callers effectively, and streamline operations.
We work closely with businesses to analyse their current call-handling workflows and determine whether AI Voice Calling can partially or fully replace existing systems. Whether it’s handling customer support inquiries or outbound sales calls, our AI voice agents operate 24/7, delivering cost-effective and scalable solutions.
Why Choose AI Voice Calling?
AI-powered calling systems can reduce costs, enhance efficiency, and improve customer experience by:
✅ Handling customer inquiries automatically – AI voice bots provide instant responses, reducing call centre wait times.
✅ Eliminating inefficient IVR systems – AI answers calls naturally, providing better customer experiences.
✅ Running outbound sales calls at scale – AI agents can call thousands of leads, ensuring maximum outreach.
✅ Qualifying and booking appointments – AI handles scheduling, saving sales teams valuable time.
✅ Operating 24/7 – AI voice assistants are always available, ensuring no missed opportunities.
How AI Voice Calling Works
1️⃣ Consultation & Call Flow Analysis – We assess your current inbound and outbound calling processes to determine the best AI solution.
2️⃣ AI Voice System Setup & Training – We integrate AI with your SOPs, training materials, and business-specific knowledge.
3️⃣ AI-Powered Voice Bot Deployment – AI agents start handling inbound inquiries and/or outbound sales calls.
4️⃣ Real-Time Call Analysis & Optimisation – AI continuously improves based on customer interactions and feedback.
5️⃣ Seamless Human-AI Handover – AI can escalate complex cases to human representatives when necessary.
Core Features of AI Voice Calling
🔹 AI-Powered Inbound Call Handling
Fully replace or supplement human customer support teams.
AI answers customer calls immediately, providing real-time, human-like responses.
Replaces old IVR systems with a smart AI-driven voice assistant.
AI can resolve issues, answer FAQs, or arrange callbacks from a human agent.
🔹 AI-Driven Outbound Sales & Lead Qualification
AI voice agents proactively call leads, handling cold outreach and follow-ups.
Integrates with WhatsApp chatbots to create a seamless multi-channel sales funnel.
AI qualifies leads and schedules appointments with human sales reps.
Perfect for B2B and B2C telesales teams looking to automate high-volume calls.
🔹 Smart AI Integration with CRM & Business Tools
Works with platforms like Make, n8n, AirTable, ChatGPT, Vapi AI, Zapier, and more.
AI updates CRM records automatically based on call interactions.
AI call transcripts, summaries, and insights are delivered instantly to sales and support teams.
🔹 AI-Enabled Customer Feedback & Surveys
AI voice bots conduct large-scale customer surveys efficiently.
Collect detailed customer insights and score responses for analysis.
Drives more positive online reviews by identifying and engaging satisfied customers.
AI Voice Calling in Action: Real-World Use Cases
📌 AI Handling Inbound Customer Support Calls
🔹 Challenge: A business struggled with high call volumes and long wait times in customer support.
✅ Solution: AI voice bots replaced IVR systems, answering inbound calls instantly and resolving most inquiries without human intervention.
🔹 Impact: Reduced customer wait times by 70% and improved overall satisfaction scores.
📌 AI-Powered Property Listing Verification for FazWaz
🔹 Challenge: FazWaz, a Bangkok-based property brokerage, had two full-time employees manually calling landlords to check if their rental properties were still available.
✅ Solution: Thaiger AI developed an AI-powered outbound calling system using Make, AirTable, ChatGPT, and Vapi AI to automatically call landlords, verify property availability, and update listings.
🔹 Impact: The AI system fully replaced two full-time staff, saving hundreds of hours per month while ensuring up-to-date property listings.
📌 AI-Driven Customer Surveys & Google Review Boost for Asoke Residence Hotel
🔹 Challenge: Asoke Residence, a Bangkok-based hotel, needed to survey thousands of past guests to improve services and increase Google reviews.
✅ Solution: Thaiger AI implemented an AI voice calling system that:
Contacted thousands of previous guests and gathered feedback.
Used AI to determine customer satisfaction levels based on responses.
Encouraged happy customers to leave positive Google reviews.
🔹 Impact: Google review count increased from 650 to 1,100, and the average rating improved from 3.6 to 4.1.
Who is This For?
Our AI Voice Calling solutions are ideal for businesses looking to streamline call handling, reduce costs, and improve efficiency.
✔️ Customer Support Teams – Automate inbound call handling and reduce wait times.
✔️ Telesales & Lead Generation Teams – Scale outbound sales calls without hiring additional staff.
✔️ Property Agencies & Brokers – Automate listing verification and lead follow-ups.
✔️ Hotels & Hospitality Businesses – Use AI-powered surveys to gather feedback and drive reviews.
✔️ Banks, Insurance, and Financial Services – AI assists with customer inquiries and lead qualification.
✔️ E-commerce & Retail – AI calls customers about orders, support issues, and promotions.
Use Cases & Success Stories
✅ Automated Customer Support – A telecom company replaced 50% of its human agents with AI, reducing operational costs while improving response times.
✅ AI-Powered Cold Calling – A B2B company increased its sales conversion rate by 30% by letting AI handle lead qualification before human sales reps got involved.
✅ Mass Survey Campaigns – A research firm used AI calls to survey 20,000+ respondents in half the usual time, improving data collection efficiency.
Pricing & Plans
We offer custom AI voice calling solutions based on your needs:
📌 Basic Plan – AI-powered inbound or outbound call handling for a single business function.
📌 Growth Plan – AI handling multiple call flows, including support and sales integration.
📌 Enterprise Plan – Fully automated AI voice system with custom CRM integration and multi-channel support.
💬 Let’s discuss your specific calling needs and create a plan tailored to your business.
Ready to Revolutionise Your Business with AI Voice Calling?
🚀 Automate your calls, improve customer experience, and scale your business effortlessly.
📅 Book a Free AI Consultation Today!
Next Steps
With the foundational service page content in place, you can later enhance it by adding:
📌 Live call demos showcasing AI voice conversations.
📌 Video case studies of businesses benefiting from AI calls.
📌 Interactive chatbot demo for testing AI responses.
📌 Customer testimonials reinforcing real-world success.
