Deliver Instant, Accurate, and Scalable Customer & Employee Support with AI-Powered Chatbots

Handling customer inquiries and internal company questions can be time-consuming and costly. Whether it's answering FAQs, guiding employees through internal policies, or assisting with HR and onboarding, businesses need an efficient, AI-driven chatbot to automate support and free up human resources.

At Thaiger AI, we build AI-powered chatbots trained on your company’s data, providing real-time, intelligent responses to both customers and employees. Using platforms like ChatGPT, Make, AirTable, and Replit, we create fully customised AI chatbots that improve efficiency, consistency, and scalability.

Why Choose an AI Chatbot?

AI chatbots streamline support, reducing human workload and improving response time by:
✅ Providing instant, accurate answers to customer inquiries.
✅ Automating internal HR & policy-related questions for employees.
✅ Reducing human dependency in customer support & onboarding.
✅ Operating 24/7 without breaks, delays, or errors.
✅ Learning and improving responses over time.

How AI Chatbots Work

1️⃣ AI Training & Data Collection – We gather your company’s internal training materials, SOPs, HR policies, and customer FAQs to train a custom AI model.
2️⃣ Custom AI Chatbot Development – Using ChatGPT, Make, AirTable, and Replit, we build a wrapper and chatbot interface that allows seamless interactions.
3️⃣ Integration with Company Systems – AI is connected to your website, internal portals, or messaging platforms (Slack, WhatsApp, etc.).
4️⃣ Real-Time Q&A & Learning – AI answers inquiries instantly, continuously learning and improving response accuracy.
5️⃣ Performance Tracking & Optimisation – AI tracks queries, providing valuable insights into common customer and employee questions.

Core Features of AI Chatbots

🔹 AI-Powered Customer Support (Website Chatbot)

• Handles customer inquiries, FAQs, and troubleshooting autonomously.

• Trained on company data to ensure accurate, relevant responses.

• Reduces dependency on human customer support teams.

• Available 24/7, ensuring no missed inquiries or long wait times.

🔹 Internal Knowledge Management & Employee Support

• AI chatbot is trained on HR policies, SOPs, onboarding materials, and company procedures.

• Employees can ask policy-related questions and receive instant responses.

• Example: Internal HR Support AI
  ✅ Challenge: A company struggled with frequent HR-related employee queries about onboarding, leave policies, and processes.
  ✅ Solution: Thaiger AI built a Custom GPT chatbot, integrated it into an internal chat system (hosted on Replit), allowing employees to ask questions related to HR, company policy, and training.
  ✅ Impact: Reduced HR query resolution time by 70%, allowing HR teams to focus on more strategic tasks.

🔹 AI Chatbot for Training & Onboarding

• AI assists new hires by answering onboarding-related questions.

• Guides employees through internal training modules and processes.

• Example: Custom AI Employee Training Assistant
  ✅ Challenge: A company wanted to automate employee onboarding and reduce training workload on HR teams.
  ✅ Solution: Thaiger AI developed a chatbot trained on company training materials, allowing employees to ask onboarding-related questions.
  ✅ Impact: Reduced HR workload, improved employee training efficiency, and ensured consistent policy communication.

🔹 Multi-Platform AI Chatbot Deployment

• AI chatbots can be hosted on websites, Slack, WhatsApp, or internal company portals.

• Seamless integration with existing support ticketing systems & CRM platforms.

• Custom UI development is available via Replit & other interface builders.

AI Chatbot in Action: Real-World Use Cases

📌 AI-Powered Customer Support for Medical

🔹 Challenge: A leading online medical tourism portal had a high volume of customer inquiries regarding procedures, medical advice, facility and doctor information.
✅ Solution: An AI chatbot handled 95% of customer inquiries, reducing support tickets and speeding up response times.
🔹 Impact: 80% reduction in support costs, improved customer satisfaction, and faster resolution times.

📌 AI Chatbot for Employee Training & HR Queries

🔹 Challenge: HR teams were overwhelmed with repetitive employee questions about policies and processes.
✅ Solution: A custom-built AI chatbot provided instant answers to policy-related questions.
🔹 Impact: Reduced HR query resolution time by 70%, allowing HR teams to focus on more complex HR functions.

📌 AI Chatbot for IT Support & Troubleshooting

🔹 Challenge: A company’s IT department spent too much time answering repetitive IT support questions.
✅ Solution: An AI chatbot provided automated troubleshooting for common IT issues.
🔹 Impact: Reduced IT ticket volume by 60%, allowing IT staff to focus on high-priority cases.

Who is This For?

Our AI Chatbot solutions are ideal for businesses looking to automate customer support, employee training, and internal policy communication.

✔️ E-Commerce & Retail Brands – AI manages customer inquiries, product information, and return policies.
✔️ HR & Employee Training Departments – AI handles onboarding, HR queries, and internal training.
✔️ Tech Support & IT Teams – AI assists employees with troubleshooting and IT-related queries.
✔️ Healthcare & Insurance Companies – AI explains coverage details, appointment scheduling, and policy FAQs.
✔️ Any business struggling with repetitive queries – AI reduces human workload and ensures instant, accurate responses.

Pricing & Plans

We offer custom AI chatbot solutions based on your business size and needs:

📌 Basic Plan – AI chatbot trained on FAQs and SOPs, deployed on your website.
📌 Growth Plan – AI chatbot integrated with HR policies, employee training, and internal databases.
📌 Enterprise Plan – Fully customised AI chatbot with multi-platform deployment (website, Slack, WhatsApp, CRM integrations, etc.).

💬 Let’s discuss your specific AI chatbot requirements and pricing.

Ready to Automate Support with AI Chatbots?

🚀 Deliver instant, accurate responses and scale your support effortlessly.
📅 Book a Free AI Consultation Today!

Next Steps

With the foundational service page content in place, we can later enhance it by adding:
📌 Live chatbot demo allowing users to test AI responses.
📌 Video case studies showcasing real-world success.
📌 Client testimonials reinforcing the impact of AI chatbots.
📌 Analytics dashboard to track AI chatbot performance.