Real Estate

Real Estate

Dot Property, AI WhatsApp Integration

Dot Property, AI WhatsApp Integration

Dot Property, a leading property portal in Thailand, partnered with Thaiger AI to enhance its lead conversion process for property developers. By integrating an AI-powered WhatsApp chatbot into their Facebook marketing funnel, Dot Property automated lead engagement, delivering a 60% increase in property viewings without human intervention.

Dot Property, a leading property portal in Thailand, partnered with Thaiger AI to enhance its lead conversion process for property developers. By integrating an AI-powered WhatsApp chatbot into their Facebook marketing funnel, Dot Property automated lead engagement, delivering a 60% increase in property viewings without human intervention.

Search for your next property to buy or rent in Thailand
Search for your next property to buy or rent in Thailand
Search for your next property to buy or rent in Thailand

Challange

Challange

Dot Property’s primary challenge was lead quality, not just capturing contact details but ensuring genuine interest in property viewings. Their traditional system relied on sales agents manually following up on leads, often leading to significant delays between inquiry and response. This lag resulted in missed opportunities, lower engagement, and a high drop-off rate before scheduling viewings.

Dot Property’s primary challenge was lead quality, not just capturing contact details but ensuring genuine interest in property viewings. Their traditional system relied on sales agents manually following up on leads, often leading to significant delays between inquiry and response. This lag resulted in missed opportunities, lower engagement, and a high drop-off rate before scheduling viewings.

Solution

Solution

Thaiger AI implemented an AI-driven WhatsApp chatbot, seamlessly integrated into Dot Property’s Facebook lead generation funnel. As soon as a lead submitted their details, the chatbot instantly engaged them on WhatsApp, providing: 1. Instant responses with property details, pricing, and availability. 2. Smart database connections to fetch relevant property insights. 3. Seamless scheduling of property viewings or follow-up calls with agents.

Thaiger AI implemented an AI-driven WhatsApp chatbot, seamlessly integrated into Dot Property’s Facebook lead generation funnel. As soon as a lead submitted their details, the chatbot instantly engaged them on WhatsApp, providing: 1. Instant responses with property details, pricing, and availability. 2. Smart database connections to fetch relevant property insights. 3. Seamless scheduling of property viewings or follow-up calls with agents.

Result

Result

The AI-powered WhatsApp chatbot led to a 60% increase in scheduled property viewings, eliminating long response delays and enhancing lead-to-appointment conversion. By engaging leads immediately, Dot Property saw a substantial improvement in the efficiency and effectiveness of their marketing funnel.

The AI-powered WhatsApp chatbot led to a 60% increase in scheduled property viewings, eliminating long response delays and enhancing lead-to-appointment conversion. By engaging leads immediately, Dot Property saw a substantial improvement in the efficiency and effectiveness of their marketing funnel.

Background

Dot Property is one of Thailand’s largest property portals, specialising in lead generation for property developers. Their focus is on acquiring high-intent buyers for exclusive property listings. However, their lead management relied heavily on manual sales processes, limiting scalability and efficiency.

The Challenge: Converting Leads into Viewings

While Facebook ads successfully generated thousands of leads, many were low intent, failing to convert into property viewings. The key challenges were:

  • Delayed follow-ups: Leads would often receive a call from an agent hours or days later, losing interest.

  • Lack of instant information: Potential buyers had to wait for an agent to answer basic property-related queries.

  • Low appointment rates: Many leads dropped off before a sales rep could engage them.

Dot Property needed a scalable, automated way to engage leads instantly and drive higher conversion rates.

AI Solution: Instant Engagement via WhatsApp

Thaiger AI developed and deployed an AI-powered WhatsApp chatbot, fully integrated with Dot Property’s Facebook lead funnel and property database. Key features included:
✅ Real-time lead engagement: As soon as a lead submitted their details, they received an automated WhatsApp message.
✅ Instant property details: The chatbot provided pricing, availability, amenities, and location insights.
✅ Smart database integration: The bot connected to Dot Property’s listings, allowing it to answer related queries.
✅ Automated appointment scheduling: The chatbot prompted users to book a viewing or schedule a call with an agent.

Implementation Process

  1. Facebook Lead Capture: Targeted ads directed users to fill out a quick form.

  2. Instant WhatsApp Outreach: Within seconds of submission, leads receive a WhatsApp message.

  3. AI Chatbot Engagement: The bot answered property questions and encouraged appointment booking.

  4. Viewing/Call Scheduling: Leads could book a property viewing directly or request an agent callback.

Results & ROI

📈 60% increase in property viewings compared to the old system.
⏳ Zero wait time for lead engagement, drastically reducing drop-offs.
🤖 No human intervention needed for initial lead nurturing and qualification.
📊 Higher conversion efficiency, allowing agents to focus on hot leads.

Future Impact & Scalability

With the success of this AI-driven approach, Dot Property is now exploring:

  • Expanding chatbot capabilities to handle mortgage inquiries.

  • Multilingual support for international buyers.

  • Deeper AI analytics to refine lead scoring and engagement strategies.